Call Center Business Opportunity

Published: 08th February 2010
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How to start a franchise call center business? If this is your main question then you are at right place. Continue reading and at the end you will find a new and innovative way to start your own call center franchise business.

Call center services have become indispensible parts of every service or product based company nowadays. In easy term, call center is the organization that offers a comprehensive range of customer care related services. These types of services are mainly categorized in three parts: inbound call center, outbound call center and blended call center.

Starting up a call center as your core business is now a very easy task through Norbell call center franchise business opportunity. Benefits of call center franchise business are countless.

Highlights of Norbell Call Center Franchise Business Opportunity

Global Presence - 7 countries in 4 continents, Proven Incubation plan, Hosted technology solution, Agent Training Service, Web Based CRM/CIM, Quality Monitoring and Control, Quality Lead Generation and Management, Inbound, Out Bound, Blended and non-voice campaigns.

Norbell Limited is a Canadian company founded in 1998 as a provider of Call Center and related telecommunications services. They offer a complete and innovative suite of Call Center products, services, technologies, management programs and computer/telephony integration. Their service portfolio delivers to customers worldwide a selection of call center packages with exceptional quality and service, at affordable and competitive prices. Norbell's in-depth understanding of the business and technology issues enable them to provide their customers with unique solutions to leverage existing corporate information databases and enhance the management of customer relationships.

Norbell offers a comprehensive product and service portfolio. These products and services are a unique and customized selection of solutions that encompass the design, building and operation of a state-of-the-art call center. At Norbell we provide our clients TOTAL Solutions.

With Norbell call center business franchises you can run a professional, yet personalized telephone support for your established and growing businesses clients - from answering their calls when they cannot, to calling potential customers and arranging appointments on their behalf. In fact with Norbell's inbound, outbound or blended call center you can handle just about any activity which involves using the telephone effectively.

Norbell's mission to make its customer successful by offering innovative combinations of talented people backed by latest call center technology at exceptional value for money.

We create new opportunities by playing a key role in guiding our clients to emerging and traditional outsourcing destinations within the framework of our client's distinct needs and requirements.

Norbell is a world leader in providing Hosted call center franchise business solutions and opportunity. Our Total Call Center Businesses Solutions are running successfully in 7 countries.

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